Cataphora - Business Process Assessment

Business Process Assessment

As businesses operate in increasingly regulated and constrained environments, everything from personnel decisions to the structuring of complex transactions demands more attention. Whether your team is finely tuned and experienced or newly established, Cataphora's evidence analytics technology can help you better assess and manage your business processes as it identifies key individuals and events based on their electronic behaviors and flags anomalies of interest, even those recorded in unstructured data formats such as email or instant messages.

For example, during a corporate merger, it can be important to objectively identify who the acquired company's most important employees are. Although an organization chart shows the management hierarchy, it won't show the importance of key employees whose work becomes adopted as standard templates for documents, processes, and workflows. Cataphora's analytics can reveal how business is actually conducted, which may not coincide with official written policy, or even the practices that employees believe are being followed. Such analytics can reveal how similar an acquired company's corporate culture is to the would-be parent, or verify that in practice it is what it claims to be in its investor reports or sales and marketing materials.

Answers to important questions

With Cataphora, the history and lifecycle of a document, and even of its component parts, can be traced from version to version, from owner to owner as it exists within the corporate network. The

"Know yourself, know your enemy, know no fear of a hundred battles. Know yourself but not your enemy, know loss with every victory. Know neither yourself nor your enemy and succumb to every engagement.

- Sun Tzu

proliferation of such documents can suggest the value of the document and even imply characteristics of those who spread such information. Who typically generates such original content? Who tends to receive these documents first? Who edits them? What is the nature of the content of the documents – professional interest or mere personal amusement?

Other examples of what Cataphora Analytics can show you based on your data include:

Whether a manager typically makes important decisions or defers them to others (for example, does it seem as if the secretary or the manager's boss makes more decisions on behalf of the manager?)
Whether an individual is easy to manipulate, and the social environment that allows it (for example, for requests that are almost always denied, is there an someone who is an exception and is always granted that request?)
Whether you are missing data, with clues as to why (for example, did the conversation move to a different channel, such as to personal email or telephone, or does it appear that a large chunk of data has been deleted?)
Whether employees get a lot of help from outside parties, clues towards what the relationship with these parties is, and whether there is a security risk. (Are they former co-workers? Former classmates? Current or former romantic partners? Conspirators?)

Cataphora's analytics technologies can help you discover the answers to these and many other questions about your organization. What you learn can decrease your costs in preparation for a compliance assessment or certification, or a merger. It can also help you locate points of exposure in your defense or prosecution in a litigation, internal investigation, or criminal probe.

Contact your regional Cataphora sales representative and learn more about how you can know your organization and yourself better.